Over the last decade, cities and local agencies across the globe have aligned the work of innovation teams with the introduction of efforts like web tool launches and expanding digital services. So, which implementation tactics have led to great impact? What have we learned about public innovation models and technology? And, how do changes in media, governance, and the broader environment create hurdles and opportunities for fostering innovation citywide?
Watch this recording to explore how cities are building innovation teams aligned with digital tools and IT strategies. The session offers practical insights on staffing for tech-centered innovation, framing technology as a driver of citywide impact, and designing pilots that influence service delivery. Discover actionable strategies to bridge innovation and technology in meaningful ways that enhance services, improve outcomes, and drive impactful change.